Moe Icons Privacy Policy

1. Who we are

Moe Icons is operated by Moewolf LTD, which is the controller of the personal information described in this policy. You can contact us about privacy at info@moewolf.com.

Moewolf LTD is a company registered in England and Wales (company number 14844843). Its registered office is 275 New North Road, Islington Suite 1678, London, England, N1 7AA.

Company website: moewolf.com. Product website: moeicons.com.

2. Information we collect

• Account information. When you create an account we collect your email address and basic profile details needed to sign you in. Free downloads do not require an account.
• Purchase information. When you buy a Pro license we receive the information needed to confirm the purchase and grant access, such as an order reference and the email associated with your account. Payment card details are handled by our payment provider and are not stored on our servers.
• Contact information. If you contact us, we collect the details you choose to send so we can respond.
• Technical and usage data. We collect standard technical data such as IP address, browser and device information, and how you use the Service, to operate, secure and improve it.

3. How we use information

• to provide, operate and maintain the Service;
• to create and manage accounts and grant Free or Pro access;
• to process purchases and provide support;
• to understand usage and improve the Service and its content;
• to communicate service updates and respond to enquiries;
• to meet legal, security and accounting obligations.

We process account and purchase information to perform our contract with you, and necessary legal and accounting records to meet legal obligations. We rely on our legitimate interests in operating and securing the Service and responding to enquiries. Optional analytics relies on consent, which you may withdraw.

4. Cookies and local storage

We use cookies and browser storage to keep you signed in, remember preferences such as your theme, and protect forms. Optional Google Analytics is loaded only with explicit consent and is disabled when your browser sends a Do Not Track preference. You can withdraw analytics consent by clearing this website’s cookies and browser storage, or ask us about your privacy choices at info@moewolf.com. Blocking necessary storage may affect sign-in and other features.

5. Sharing and service providers

We do not sell your personal information. We share it with service providers that help us run the Service, such as hosting, authentication, payment processing, email delivery and analytics providers, and only as needed for those purposes. We may also disclose information where required by law or to protect our rights and the security of the Service.

6. International transfers

Our service providers may process information outside the United Kingdom. UK data protection requirements apply to transfers of personal information. Contact info@moewolf.com for information about the providers, processing locations and applicable transfer arrangements.

7. Retention

We retain account information while it is needed to provide your account and licensed access. Purchase and accounting records are retained for applicable legal and accounting requirements. Enquiries are retained as needed to respond and resolve follow-up matters. When information is no longer needed for those purposes, we delete or anonymise it. You may request deletion at info@moewolf.com; records that must be retained by law may be exempt.

8. Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, use or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the processing of your personal information, to object to certain processing, and to data portability. To make a request, contact us at info@moewolf.com. Where processing relies on consent, you can withdraw it at any time. You can also complain to the UK Information Commissioner’s Office (ICO), or another competent data protection authority.

UK data protection complaints: Information Commissioner’s Office.

10. Children

The Service is not directed to children, and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy. We will post the updated version on this page with a new "Last updated" date.

12. Contact

Questions about this Privacy Policy: info@moewolf.com.